Is it safe to order over the internet?

Yes, Sleepypod uses PayPal's secure payment system to process your order. If you would prefer to order by phone, please contact us with your credit card on hand.

Can I Buy Your Products In A Store?

We are constantly working with distributors to get our product into a store near you. Check out our stores page or our list of on-line shops. If you are interested in becoming a distributor or reseller, please contact us or the importer or distributor in your area.

Do You Offer Special Quantity Discounts?

Absolutely, please contact us for terms and pricing.

How Do You Handle my Personal Information?

Everything you need to know is described in our privacy policy.

Shipping within the USA

UPS ground shipping and handling within the continental United States (or USPS Priority Mail to Alaska and Hawaii)

After I place my order, when will it ship?

All in-stock orders are sent out within 1 business day.

I already placed an order, but I would like to purchase faster shipping.

Contact us with your credit card on hand the same day you place your order and we would be happy to give you an upgrade.

Do You Ship Internationally?

Yes we have the technology! Orders from outside the United States are shipped using USPS insured global express mail service. Any taxes or duties on international orders are the responsibility of the buyer. You might also want to check out our order page for a store near to you.

I live outside of the USA and my country charges tax/duty at the border for purchases, can you mark my shipment as a gift or lower the value of the order?

Unfortunately we can not do this. Sorry.

Shipping Claims

File a shipping claim if your shipment was lost, damaged or not delivered correctly.