Is it safe to order over the internet?
Yes, Sleepypod uses Magento's secure payment system to process your order. If you would prefer to order by phone, please contact us with your credit card on hand.
Can I Buy Your Products In A Store?
We are constantly working with distributors to get our product into a store near you. Check out our stores page or our list of on-line shops. If you are interested in becoming a distributor or reseller, please contact us or the importer or distributor in your area.
Do You Offer Special Quantity Discounts?
Absolutely, please contact us for terms and pricing.
How Do You Handle my Personal Information?
Everything you need to know is described in our privacy policy.
Shipping within the USA
We ship via UPS and can ship via FedEx or USPS.
After I place my order, when will it ship?
All in-stock orders are sent out within 2 business days.
I already placed an order, but I would like to purchase faster shipping.
Contact us with your credit card on hand the same day you place your order and we would be happy to give you an upgrade.
Do You Ship Internationally?
Yes we can, but we HIGHLY recommend you check out our Where To Buy page for a store near to you. Customs and local carrier delays are beyond our control. Any taxes or duties on international orders are the responsibility of the buyer.
I live outside of the USA and my country charges tax/duty at the border for purchases, can you mark my shipment as a gift or lower the value of the order?
Unfortunately we can not do this. Sorry.
Shipping Claims
File a shipping claim if your shipment was lost, damaged or not delivered correctly.